Privacy Policy - Medifinder

Privacy Policy

Last Updated: 27/02/2025

Welcome to Medifinder, a hospital and doctor finder app designed to help users easily locate healthcare providers across India. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

1. Information We Collect

We may collect the following types of information when you use Medifinder:

  • Personal Information: Name, Email Address, Phone Number, Location (if granted permission).
  • Device Information: Model, OS version, App usage data, IP Address.
  • Location Data: Used for showing nearby hospitals and doctors (can be disabled in settings).

2. How We Use Your Information

We use your information to:

  • Help you find hospitals and doctors near you.
  • Improve app functionality and user experience.
  • Provide customer support.
  • Send important updates and notifications.
  • Prevent fraud and enhance security.

3. How We Share Your Information

We do not sell your personal data. However, we may share it in the following cases:

  • With hospitals/doctors (if you request an appointment).
  • With service providers (for analytics, hosting, and app improvements).
  • If required by law (to comply with legal obligations).

4. Data Security

We take security seriously and use:

  • Encryption for data protection.
  • Secure servers to store your information.
  • Limited access to personal data.

However, no method of data transmission is 100% secure. Use the app at your own risk.

5. Your Privacy Rights

You have the right to:

  • Access your data (View the data we have about you).
  • Edit your information (Update or correct your details).
  • Delete your account (Request removal of your data).
  • Opt-out of notifications (Disable marketing emails or alerts).

To exercise these rights, contact us at [Your Support Email].

6. Third-Party Services

We may use third-party services (e.g., Google Maps, analytics tools). These services have their own privacy policies, and we recommend reviewing them.

7. Cookies & Tracking Technologies

We may use cookies to improve app functionality and user experience. You can manage cookie settings in your browser or device.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app, and your continued use means you accept the updates.

9. Contact Us

If you have any questions, contact us at:

📧 Email: contactus@medfinder.co.in
📍 Address: B1/144 Sector G Aliganj Lucknow UP 226024

By using Medifinder, you agree to this Privacy Policy.